Download WhatsApp Business Desktop and Enjoy the Features of WhatsApp on Your PC
How to Download WhatsApp Business Desktop
WhatsApp Business is a version of WhatsApp that is designed for business owners to connect with their customers, showcase their products and services, and automate their messages. It is a free-to-download app that works on both mobile devices and desktop computers.
In this article, we will show you how to download WhatsApp Business Desktop on your PC or Mac, and how to use it effectively for your business communication needs.
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Benefits of Using WhatsApp Business Desktop
There are many benefits of using WhatsApp Business Desktop for your business, such as:
Security: Every message, document, picture, and interaction you have on WhatsApp is encrypted end-to-end, meaning only you and the person you are directly communicating with have the ability to see the information. You can also use two-factor authentication for extra security.
User Interface: The app is easy to use, intuitive, and well designed. You can access keyboard shortcuts, spare RAM for other processes, type faster and easier with your computer keyboard, and enjoy a bigger screen than your smartphone.
Popularity: WhatsApp is the most popular messaging platform in the world, with more than 2 billion users around the world. You can reach your customers where they already are, without requiring them to download another app or create another account.
Features: The app offers a wide range of features and interactive content options for business messaging, such as business profile, quick replies, automatic greeting and away messages, contacts labels, message statistics, catalogs, and interactive business message.
Features of WhatsApp Business Desktop
Let's take a closer look at some of the features that WhatsApp Business Desktop offers for your business communication needs.
Business Profile
A business profile is a way to showcase your business information and identity to your customers. You can create a business profile with your name, logo, description, contact information, website, and location. You can also add a cover photo to make your profile more attractive and professional.
To create a business profile, go to Settings > Business Settings > Profile. Fill in the details and save your changes.
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Quick Replies
Quick replies are messages that you can save and reuse to answer common questions or requests from your customers. You can create up to 50 quick replies with a shortcut, a message, and an optional image or document.
To create a quick reply, go to Settings > Business Settings > Quick Replies. Tap on the + icon and enter the shortcut, message, and image or document. Save your quick reply.
To use a quick reply, type / in the chat box and select the quick reply you want to send. You can also edit or delete a quick reply by tapping on it in the list.
Automatic Greeting and Away Messages
Automatic greeting and away messages are messages that you can set up to welcome new customers or inform them when you are not available. You can customize the message content, recipients, and schedule.
To set up a greeting message, go to Settings > Business Settings > Greeting Message. Turn on the toggle and edit the message. You can also choose who will receive the message and when it will be sent.
To set up an away message, go to Settings > Business Settings > Away Message. Turn on the toggle and edit the message. You can also choose who will receive the message and when it will be sent.
Contacts Labels
Contacts labels are labels that you can use to organize your contacts or chats with different categories, such as new customer, order placed, payment pending, etc. You can create up to 20 contacts labels with different colors and names.
To create a contact label, go to Settings > Business Settings > Labels. Tap on the + icon and enter the name and color of the label. Save your label.
To assign a label to a contact or chat, tap on the chat or contact and then tap on the label icon at the top. Select the label you want to assign. You can also remove a label by tapping on it again.
To filter or search by label, tap on the label icon at the top of the chats or contacts screen. Select the label you want to filter or search by.
Message Statistics
Message statistics are metrics that show you how many messages were sent, delivered, and read by your customers. You can use these statistics to measure your performance and improve your communication strategy.
To access message statistics, go to Settings > Business Settings > Statistics. You will see a graph that shows you the number of messages sent, delivered, and read over time. You can also tap on each metric to see more details.
Catalogs
Catalogs are collections of products or services that you offer to your customers. You can create a catalog with images, prices, descriptions, links, and codes for each item. You can also share your catalog with your customers or potential customers through WhatsApp.
To create a catalog, go to Settings > Business Settings > Catalog. Tap on Add Product or Service and enter the details of the item. Save your item. Repeat this process for each item you want to add to your catalog.
To share your catalog, tap on the attachment icon in the chat box and select Catalog. Choose the item you want to share and tap on Send.
Interactive Business Message
Interactive business message is a type of message that allows you to send messages with buttons that enable customers to take actions such as visiting your website, calling your number, or making a purchase. You can use these messages to increase engagement and conversion rates.
To send an interactive business message, go to Settings > Business Tools > Interactive Business Message. Tap on Create Message and choose the type of button you want to add: Call-to-Action or Quick Reply. Enter the text and URL or phone number for the button. Save your message.
To use an interactive business message, tap on the attachment icon in the chat box and select Interactive Business Message. Choose the message you want to send and tap on Send.
How to Install WhatsApp Business Desktop on Your PC or Mac
Now that you know the benefits and features of WhatsApp Business Desktop, you might be wondering how to install it on your computer. The process is simple and straightforward, and it depends on your operating system.
How to Install WhatsApp Business Desktop on Windows PC
If you have a Windows PC, you can follow these steps to install WhatsApp Business Desktop:
Go to the and click on the green Download button.
Save the file to your preferred location and then double-click on it to run the installer.
Follow the instructions on the screen to complete the installation.
Launch WhatsApp Business Desktop from your desktop or start menu.</